Shipping and Returns
General Shipping information
Shipping is calculated at checkout based on the size and weight of the item.
We aim to ship orders within 3 working days via Royal Mail.
Ceramic items are £5.00 standard shipping.
Large books are £10.00 standard shipping.
Please be aware that we ship from two locations, Leeds and Hertfordshire, and therefore your order may not arrive together. There may also be several postage fees, which will be clearly displayed at checkout stage of your purchase.
Shipping costs from the UK are calculated at checkout, based on weight and destination.
Large books are £35.00 standard International shipping.
Please note that upon arrival in your country, your order may be subject to customs duties, taxes and courier handling fees. You are responsible for paying any charges levied by the courier and the local customs office. These vary by destination, please check with your local customs office for more information.
Custom Print Orders
Custom prints are made to order, so take a little longer to prepare.
Our partner print supplier aims to dispatch custom prints within 2-4 weeks.
Limited Edition Etchings and Lithographs
Etchings and Lithographs are sent tracked by DHL or Parcelforce within the UK, and by a specialist art handler for all International destinations.
Shipping and packing rates for etchings and lithographs are:
UK - £30.00
EU, USA, Canada, Australia and New Zealand - £100.00
Collection in person - FREE
Please contact our retail team at firstname.lastname@example.org for sales enquiries.
Returns and Refunds
Please contact us at email@example.com if you have any queries regarding returning damaged or faulty items, or have simply changed your mind about a purchase. We are happy to refund any items that are returned in mint condition and in their original packaging.
For items returned that are not damaged or faulty, the buyer is responsible for the cost of postage. With proof of purchase items can be returned in person at our on-site locations.